“Trauma results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or threatening and that has lasting adverse effects on the individual's functioning and physical, social, emotional, or spiritual well-being” - Substance Abuse and Mental Health Services Administration

The Center for Disease Control and Prevention describes ACEs as having a tremendous impact on future violence victimization and perpetration, and lifelong health and opportunity.

According to the National Council for Mental Well-Being, 70% of adults have experienced trauma at least once in their lives.

How an agency, program, organization, or community thinks about and responds to those who have experienced (or are at risk of experiencing) trauma.

The Three R's

1. Realizes the prevalence of trauma

2. Recognizes trauma affects all individuals involved (including in the workforce)

3. Responds by putting this knowledge into practice

Communicate

- Tell “What happens next”

- Include the person

- Be calm, slow, and clear

Respond

- Be patient and sensitive to fear

- Be an active listener

- Be flexible with consequences

- Possess cultural sensitivity

Interact

- Show respect, trustworthiness

- Allow choice and collaboration

- Empower